Last updated: August 17, 2026
These Paid Course Terms and Conditions (“Terms”) apply when you purchase access to a paid online course provided by Wil Brown trading as WilBrown.com, ABN 83 941 010 089 (“WilBrown.com”, “we”, “us” or “our”).
By purchasing a paid course and accepting these Terms at checkout, you (“Participant” or “you”) agree to these Terms.
These Terms should be read together with:
- the sales page for the course you purchase;
- the information presented during checkout; and
- the WilBrown.com Privacy Policy.
Together, these documents form the agreement between you and WilBrown.com in relation to your course purchase.
Relationship with General Terms
These Paid Course Terms operate together with the WilBrown.com Terms of Use and Privacy Policy. If there is an inconsistency between these Paid Course Terms and the general Terms of Use concerning your purchase, payment, course access or other paid course entitlement, these Paid Course Terms prevail to the extent of the inconsistency.
1. Your Course Purchase
The course you purchase, its price, included resources and any other course-specific inclusions will be described on the applicable sales page and checkout.
Unless expressly stated otherwise, WilBrown.com paid courses are:
- self-paced online educational courses;
- purchased using a one-time payment;
- provided for the personal use of the Participant who purchases them; and
- delivered through the WilBrown.com course and community platform or another platform selected by WilBrown.com.
Depending on the course, your purchase may include:
- video, audio or written lessons;
- worksheets, templates, checklists or downloadable resources;
- access to an associated private course discussion space;
- updates to existing course materials; and
- other inclusions specifically identified on the course sales page.
If there is a conflict between these Terms and a specific representation made on the applicable course sales page or checkout about the course you purchased, the more specific course information will apply to that purchase, subject to applicable law.
2. Educational Nature of the Courses
WilBrown.com courses provide education, information and practical guidance relating to freelancing, WordPress, business and related topics.
Unless expressly stated otherwise, purchasing a course does not include:
- individual consulting;
- personalised business advice;
- legal, financial, accounting or taxation advice;
- website development or implementation services;
- individual coaching;
- unlimited technical support; or
- any other professional service beyond the course inclusions described at the time of purchase.
You remain responsible for your own business and professional decisions.
3. Eligibility and Account Access
You must provide accurate information when purchasing and registering for a course.
Course access is provided personally to you. Your login credentials and course access must not be shared with another person.
You are responsible for maintaining the security of your account and for activity carried out through it.
If you believe your account has been accessed without your permission, please contact WilBrown.com as soon as reasonably practicable.
4. Fees and Payment
The price displayed on the course sales page or at checkout is the amount payable for the course, subject to any valid discount or promotional offer.
Unless expressly stated otherwise, paid courses require a single payment in full before access is granted.
Access may be withheld until payment has been successfully processed.
If a payment is reversed, disputed, charged back or subsequently found not to have been validly completed, WilBrown.com may suspend access while the payment issue is investigated.
5. Refunds and Australian Consumer Law
Because WilBrown.com courses are digital products and access is ordinarily provided shortly after purchase, we do not offer voluntary refunds simply because you change your mind, decide not to complete the course, no longer require it or do not make use of your access.
This does not exclude, restrict or modify any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
If you believe there is a significant problem with a course or that it has not been supplied as represented, please contact us at hello@wilbrown.com and include:
- your name;
- the email address used for the purchase;
- the course purchased; and
- details of the issue.
Where you are legally entitled to a remedy, WilBrown.com will provide the remedy required by applicable law.
6. Course Access Period
Unless a particular course sales page expressly states otherwise, your access to a purchased course will continue for as long as WilBrown.com continues to offer and maintain that course.
WilBrown.com does not represent that a course will remain available indefinitely or for the lifetime of the Participant.
If we decide to permanently retire a paid course, we will provide affected Participants with at least 90 days’ notice, where reasonably practicable.
During that notice period, Participants will continue to have access to the course.
Where course materials are reasonably capable of being provided as downloadable resources, we may also provide an opportunity to download relevant materials before the course closes.
This does not require us to make permanently downloadable:
- streamed video or audio;
- third-party licensed material;
- community discussions;
- software functionality; or
- other materials that cannot reasonably be distributed for permanent use.
Nothing in this section limits any rights or remedies you may have under applicable law.
7. Changes and Updates to Courses
WilBrown.com may update courses over time to:
- correct errors;
- improve lessons or resources;
- replace outdated material;
- reflect changes in WordPress, technology, freelancing, business practices or other relevant areas;
- replace software or platforms used to deliver a course; or
- improve the Participant experience.
We may add, reorganise, replace or remove individual lessons and resources where doing so does not materially reduce the overall nature or value of the course originally purchased.
We will not rely on this provision to fundamentally replace a purchased course with a materially different product or retrospectively remove a core purchased entitlement without providing an appropriate alternative or remedy where required by law.
8. Course Delivery Platform
Courses may be delivered using WilBrown.com websites together with third-party services for community functionality, ecommerce, email, video hosting, payment processing or other infrastructure.
The particular technology used to deliver a course may change over time.
If we change delivery platforms while continuing to offer a course, we will take reasonable steps to preserve Participants’ access.
Temporary interruptions may occasionally occur due to maintenance, upgrades, technical faults or third-party services.
Where an interruption is within our reasonable control, we will take reasonable steps to restore access.
9. Private Course Discussion Spaces
Some paid courses may include access to a private discussion space associated with that course.
Where included, the course sales page will identify that access as part of the course.
Private course spaces are intended to allow Participants to discuss course topics, ask questions and interact with other Participants.
Access is subject to any community guidelines or conduct rules published within WilBrown.com.
A course-specific discussion space may be:
- reorganised;
- renamed;
- archived;
- replaced;
- merged into another appropriate space; or
- moved to another platform.
Where we intend to permanently close a course-specific private discussion space while continuing to offer the underlying course, we will provide reasonable notice where practicable.
Closure, replacement or restructuring of a discussion space does not by itself terminate your access to the purchased course.
10. General WilBrown.com Community Access
Purchasing or registering for a course may also provide access to general WilBrown.com community spaces available to registered members.
Unless specifically identified as part of the purchased course on its sales page, general community access is provided as an additional benefit and does not form part of the purchased course entitlement.
General community spaces, features, structure and availability may change over time.
11. Participant Conduct
You agree to interact respectfully with other Participants, community members and WilBrown.com.
You must not:
- harass, threaten or abuse another person;
- post unlawful, defamatory, discriminatory or deliberately harmful material;
- spam or repeatedly solicit other members;
- attempt to gain unauthorised access to another person’s account;
- distribute malware or intentionally interfere with the operation or security of the course or community;
- disclose another Participant’s private or confidential information without permission;
- share paid course materials with people who have not purchased access; or
- seriously or repeatedly breach published community guidelines.
Where appropriate, WilBrown.com will normally attempt to resolve minor conduct issues before restricting access.
We may immediately suspend or terminate access where behaviour involves serious misconduct, unlawful activity, threats, intentional security abuse, significant intellectual property infringement or conduct that creates a serious risk to other Participants or the platform.
12. Intellectual Property
Unless otherwise stated, all course content provided by WilBrown.com, including:
- videos;
- audio;
- written material;
- graphics;
- worksheets;
- templates;
- checklists;
- presentations; and
- downloadable resources
is owned by or licensed to WilBrown.com and is protected by applicable intellectual property laws.
Your purchase gives you a personal, non-exclusive, non-transferable licence to access and use the course materials for your own learning and business development.
You may download, print and use resources where downloading is provided or reasonably contemplated as part of the course.
You must not, without prior written permission:
- reproduce or republish substantial parts of a course;
- sell, sublicense or redistribute course materials;
- share your course account or login;
- make paid course materials publicly available;
- upload course content to another training platform, membership or file-sharing service;
- use course materials to create a substantially competing training product; or
- remove copyright or ownership notices from course resources.
Nothing in these Terms prevents you from applying the ideas, knowledge, methods and skills you learn through a course in your own freelance or business activities.
13. Participant Content
You retain ownership of content that you create and submit through a course or the WilBrown.com community, including posts, questions, comments, documents and other materials.
By submitting content through the platform, you give WilBrown.com permission to use, store, display and process that material to the extent reasonably necessary to:
- operate the course or community;
- respond to you;
- moderate discussions;
- provide support; and
- administer the platform.
WilBrown.com will not use an identifiable Participant post, testimonial, photograph, video, case study or other personal contribution in public marketing material without first obtaining your permission, unless the material has already been made publicly available by you in circumstances where that use would reasonably be expected.
Where WilBrown.com specifically requests a testimonial or case study, we will make clear how we intend to use it and obtain permission before publication.
Personal information will otherwise be handled in accordance with the WilBrown.com Privacy Policy and applicable privacy law.
14. Confidentiality Within Private Spaces
Participants may discuss clients, projects, business situations, financial information or other potentially sensitive matters within private course or community spaces.
You agree to respect the privacy of other Participants.
You must not intentionally copy, publish or disclose another Participant’s private information, posts, documents, business information or personal circumstances outside the community without that person’s permission.
This does not prevent you from discussing general concepts or knowledge gained through participation, provided you do not identify another Participant or disclose their confidential information.
15. No Guaranteed Results
WilBrown.com does not guarantee that completing a course will result in any particular business, financial or professional outcome.
In particular, we do not guarantee that you will:
- obtain clients;
- increase revenue or profit;
- achieve a particular price for your services;
- secure employment or contracts;
- grow your business by a particular amount;
- achieve the same results as another Participant; or
- achieve any other specific commercial outcome.
Examples, stories, case studies and Participant results are provided to illustrate concepts and experiences. They are not guarantees that you will achieve the same outcome.
16. Your Responsibility
You are responsible for deciding whether and how to implement information provided through a course.
Your results will depend on factors outside WilBrown.com’s control, including your:
- skills;
- experience;
- market;
- clients;
- pricing;
- implementation;
- effort;
- circumstances; and
- business decisions.
You should use your own judgement and undertake appropriate due diligence before making significant business, financial, contractual or professional decisions.
Where appropriate, seek advice from a suitably qualified professional.
17. Third-Party Products and Services
A course may discuss, demonstrate or recommend third-party software, hosting providers, WordPress plugins, services, platforms or other products.
Unless expressly stated otherwise, those products are provided by independent third parties and are governed by their own terms, pricing and policies.
Third-party products may:
- change functionality;
- change pricing;
- become unavailable;
- be acquired;
- discontinue services; or
- otherwise change after course material has been created.
Where reasonably practicable, we may update course material when significant third-party changes affect an important lesson, but we do not guarantee that every reference to a third-party product will remain current indefinitely.
Where WilBrown.com receives an affiliate commission or other benefit from recommending a product or service, we will disclose that relationship where required or appropriate.
18. Suspension or Termination for Breach
WilBrown.com may suspend or terminate your access where you materially breach these Terms.
Where a breach is capable of being corrected, we will generally provide you with a reasonable opportunity to correct it before permanently terminating access.
Immediate termination may occur for serious misconduct including:
- deliberate redistribution or resale of paid course content;
- fraudulent payment activity;
- significant security abuse;
- unlawful conduct;
- threats or serious harassment; or
- repeated serious breaches after warnings.
Termination because of your breach does not automatically entitle you to a refund.
Nothing in this section affects any rights or remedies available to you under applicable law.
19. Liability
Nothing in these Terms excludes, restricts or modifies any guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified, including rights that may arise under the Australian Consumer Law.
To the extent permitted by law, WilBrown.com is not responsible for losses resulting solely from:
- your business decisions or implementation choices;
- your failure to comply with applicable laws;
- your failure to obtain appropriate professional advice;
- third-party services outside our reasonable control;
- unauthorised use of your account caused by your failure to keep login credentials secure; or
- circumstances outside our reasonable control.
Where applicable law permits liability for a failure to comply with a guarantee to be limited, WilBrown.com’s liability will be limited only to the extent permitted by that law.
20. Events Outside Our Reasonable Control
WilBrown.com will not be responsible for a delay or failure to perform an obligation where this is caused by circumstances outside our reasonable control.
Such circumstances may include:
- major internet or telecommunications failures;
- natural disasters;
- fire or flood;
- significant power outages;
- war or civil disturbance;
- government action;
- widespread cyber incidents; or
- failure of essential third-party infrastructure.
Where such an event substantially affects course access, we will take reasonable steps to restore service or provide an appropriate alternative where practicable.
21. Privacy
Your personal information will be handled in accordance with the WilBrown.com Privacy Policy available at:
https://wilbrown.com/privacy-policy/
Information required to process a payment may also be handled by the payment processor used at checkout in accordance with that provider’s privacy policy.
22. Changes to These Terms
WilBrown.com may update these Terms from time to time to reflect changes in:
- applicable law;
- technology;
- course delivery;
- business practices; or
- administration of the WilBrown.com platform.
Changes to these Terms will not retrospectively remove or materially reduce a core entitlement that formed part of a course you have already purchased unless:
- the change is reasonably necessary because of law, security, safety or circumstances outside our reasonable control; or
- we provide an appropriate alternative or remedy where required by law.
Where a change materially affects existing Participants, WilBrown.com will take reasonable steps to notify affected Participants.
Minor administrative, formatting, clarification or contact-detail changes may be made without individual notification.
23. Complaints and Dispute Resolution
If you have a concern about a course, payment, access or these Terms, please contact:
Wil Brown trading as WilBrown.com
ABN 83 941 010 089
Email: hello@wilbrown.com
We will attempt to resolve complaints directly and in good faith.
If a dispute cannot be resolved between us, either party may pursue any rights or remedies available under applicable law.
Nothing in this section prevents either party from seeking urgent relief where reasonably necessary.
24. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Subject to any rights you may have to bring a claim in another jurisdiction under applicable law, the parties submit to the jurisdiction of courts and tribunals having jurisdiction in New South Wales.
25. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down to the extent reasonably possible.
If it cannot be read down, it will be removed without affecting the remaining provisions.
26. No Waiver
If either party does not immediately enforce a right under these Terms, that does not mean the party has waived that right.
27. Entire Agreement
These Terms, together with:
- the applicable course sales page;
- information presented at checkout; and
- the WilBrown.com Privacy Policy
constitute the agreement between you and WilBrown.com in relation to the purchased course.
They replace prior communications about the course to the extent those communications are inconsistent with these Terms, except where applicable law provides otherwise.
28. Acceptance
These Terms apply from the date you purchase a paid WilBrown.com course and indicate your acceptance at checkout.
By completing your purchase, you confirm that you have had the opportunity to review these Terms before payment.