Ever felt like your service pages arenāt quite hitting the mark? You know your work is top-notch, but somehow, those potential clients arenāt flocking to book that strategy call or click ‘buy now’.
What if I told you the key could be as simple as changing the way you talk about what you offer?
Iāve been there myself – listing out all the great things I can do but missing the mark because I focused on the what, not the why. Let me introduce you to the PAS framework. Itās a game-changer.
PAS: Problem, Agitate, Solution
This simple but powerful framework lets you connect with your client on a deeper level by speaking directly to their pain points, making them feel understood, and offering your service as the perfect fix.
It works like this:
- Problem: Identify your clientās pain point.
- Agitate: Make them really feel the discomfort of that problem.
- Solution: Present your service as the answer that takes the pain away.
Sounds good, right? But letās dig a little deeper.
Why PAS Works So Well
People donāt just buy services – they buy solutions to their problems. Itās all about emotion. Your ideal clients are out there, browsing for someone who āgetsā what theyāre going through and can make their problem disappear. PAS helps you step into their shoes and build that connection.
For example, instead of saying, āI offer website maintenance,ā say:
- Problem: “Running an eCommerce site and canāt afford downtime?”
- Agitate: “Imagine your website crashing on Black Friday, costing you thousands in lost sales.”
- Solution: “With my WordPress maintenance service, youāll never have to worry about unexpected downtime again.”
The Problem With Listing Features First
Most freelancers list features – what you do. āIāll back up your site daily.ā Sure, thatās great, but does your client understand why they should care? Instead, talk about the benefit – what the client gets from it. “Youāll sleep easy knowing your site is protected and your data is safe.”
Clients donāt want backups – they want peace of mind. They donāt want a website audit – they want to know their site wonāt fail them when they need it most.
Creating Service Pages Using PAS
So, how do you apply this to your service pages? Easy. Each service you offer should have its own page, walking through this PAS framework. But donāt be generic. Make sure your copy speaks directly to your niche. For example, if youāre targeting bloggers, their pain points differ from e-commerce store owners. Tailor your message accordingly.
Hereās how it might look:
- Problem: āTired of your website taking ages to load?ā
- Agitate: āA slow site is killing your search engine rankings and driving visitors away.ā
- Solution: āWith my performance optimisation service, Iāll speed up your site so you rank higher, convert more visitors, and keep them coming back.ā
The Power of Benefits-First Copy
When you focus on benefits, you show clients whatās in it for them. And thatās what makes them want to work with you. Itās not about bragging about your tech stack or your favourite plugins. Itās about how your service makes their life easier, better, and more successful.
Ready to Rewrite?
Take a look at your current service pages. Are they feature-heavy or benefit-focused? If the former, itās time to rewrite using the PAS framework. Your clients will thank you, and so will your bank balance.
If you need help crafting compelling service pages that sell, feel free to contact me. Iāve been using this framework for years and have seen the difference it makes.
Until next time, keep thriving!
Wil.